Terms of Service

Effective Date: January 1, 2025

These Terms of Service govern your access to and use of LicenseHub's consulting platform and related services. By engaging with our services, you agree to these terms. Period.

1. Service Scope and Limitations

LicenseHub provides consulting and advisory services for gambling license acquisition. We do not:

  • Act as legal counsel (hire a lawyer for that)
  • Guarantee regulatory approval (no consultant can)
  • Operate as a licensed agent in jurisdictions requiring formal representation
  • Process payments or hold client funds directly

Our role: strategic guidance, documentation preparation, regulatory navigation. Your role: final decision-making, legal compliance, operational execution.

2. Client Responsibilities

You must provide accurate and complete information during all phases of engagement. Misrepresentation or omission of material facts - criminal history, financial instability, prior regulatory violations - terminates our relationship immediately.

You remain solely responsible for:

  • Compliance with all applicable laws in your jurisdiction
  • Timely payment of government fees and licensing costs
  • Maintaining valid licenses post-acquisition
  • Independent verification of all recommendations

We advise. You decide. You bear the consequences.

3. Payment Terms

Fees are non-refundable once work commences. Regulatory timelines shift. Government fees change. Market conditions evolve. We bill for expertise and effort - not outcomes we cannot control.

Payment schedules vary by engagement type. Typically: 50% upfront, 50% at application submission. Custom arrangements available for multi-jurisdiction projects.

4. Confidentiality

Client information stays confidential. We do not disclose business plans, financial records, or strategic details without explicit consent. Exceptions: legal obligations, regulatory inquiries, court orders.

Conversely - you may not disclose our proprietary methodologies, jurisdiction analysis, or internal processes to third parties.

5. Limitation of Liability

LicenseHub's liability is limited to fees paid for the specific engagement in question. We are not liable for:

  • Regulatory denials or delays
  • Changes in licensing requirements
  • Market shifts affecting business viability
  • Third-party service failures (payment processors, software vendors, etc.)
  • Consequential, indirect, or punitive damages

This is consulting - not insurance. Act accordingly.

6. Termination

Either party may terminate with 15 days written notice. Outstanding fees remain due. Work product delivered up to termination point becomes your property. Unfinished research stays ours.

7. Dispute Resolution

Disputes go to binding arbitration under JAMS rules in Delaware. No class actions. No jury trials. Straightforward resolution.

8. Modifications

We may update these terms with 30 days notice via email. Continued use after modification date constitutes acceptance.

Questions? Email [email protected] before engaging our services.